• It's the customers responsilbity to return their parcel using their own preferred courier service, please keep your tracking safe. 
• International returns is solely reliable on the customer to send this back to us.
• When returning your item(s) please ensure the packaging is sealed using a tracked service
• Our return address is 3 Rollyway Gardens , Blyth NE245BH
• We ask to allow 14 working days for all returns/exchanges to be processed once recieved.
• Unfortunately you can't cancel your order once processed.
• All UK customers can return items within 14 days of recieveing your parcel for a refund or exchange. Returned items must be delivered back to our warehouse within the 14 day period
• Items must be unworn and unwashed
• items must have all tags attached
• Socks/underwear are non-refundable due to hygiene reasons
• Items must be returned in original packaging.
• Items bought with Gift card will recieve money back on Gift card.

• Orders are picked and packed Monday to Friday excluding any bank holidays. Any order placed over bank holiday will be picked and despatched the following working day.

STANDARD DELIVERY

• Delivered by Evri 

NEXT DAY DELIVERY (MON-THU UP TO 12PM)

• Delivered by Evri

REST OF THE WORLD

Delivered by DPD.

Our customer service email is info@boxbroclothing.com. Please allow up to 48 hours to us to respond to your requests. For the quickest response time please email us directly at the email above instead of any social media platforms.